
Inclusivity Capability
Assessment Framework
A comprehensive 5-level quantitative assessment framework integrating Gartner's 7 inclusion dimensions, ISO 30415:2021 standards, and research-backed metrics to measure and develop organizational inclusivity capability.
5-Level 5-Level Inclusivity Maturity
Progressive capability development from initial awareness to sustainable organizational excellence
Level 1: Initial
0-20%Organization has minimal awareness of inclusivity. No formal policies or practices exist.
Key Characteristics
Quantitative Metrics
Development Practices
Assessment Criteria
Demonstrates basic knowledge of diversity concepts and organizational policies
CAM Integration
Career advisors learn to recognize diverse client backgrounds and needs
Gartner's 7 Dimensions of Inclusion
A holistic framework for creating a truly inclusive organization
Fair Treatment
Employees perceive that decisions about pay, promotions, and assignments are fair and equitable.
Decision-Making
Employees feel their input is genuinely considered in decisions that affect their work.
Trust & Psychological Safety
Employees feel safe to express ideas, take risks, and be vulnerable without fear of negative consequences.
Diversity Representation
The workforce reflects the diversity of the available talent pool across all levels.
Belonging
Employees feel accepted, valued, and included as authentic members of the organization.
Inclusive Leadership
Leaders demonstrate inclusive behaviors and create environments where all team members can thrive.
Process Integration
Inclusivity is systematically embedded in organizational processes, policies, and systems.
ISO 30415:2021 Alignment
Adhering to Global Human Resource Management Standards for D&I
ISO 30415:2021 Alignment
Our inclusivity framework is aligned with the core principles of ISO 30415:2021, ensuring a globally recognized, systematic approach to Diversity and Inclusion (D&I).
Accountability
D&I in the employee lifecycle
Inclusive working environment
Continuous improvement

Key Alignment Areas
Our Commitment to Fair AI
Ensuring Equity and Mitigating Bias in Career Assessment
Differential Item Functioning (DIF) Analysis
We employ rigorous statistical methods to ensure that assessment items function equally across different demographic groups, preventing bias.
Gender DIF
Analysis to ensure fairness across gender identities
Ethnic DIF
Cross-cultural validation across Singapore's multiethnic population (Chinese, Malay, Indian, Others)
Language DIF
Bilingual item analysis for English and Mandarin versions
SES DIF
Socioeconomic status analysis to prevent class-based bias in career matching
Inclusive Career Pathways
The platform designs career recommendations that account for systemic barriers and promote equitable access to opportunities for all users regardless of background.
Barrier-Aware Matching
Algorithms account for structural barriers in certain industries and suggest accessible entry points
Strength-Based Approach
Focus on user strengths rather than deficits, especially for non-traditional career changers
Inclusive Language
All recommendations use inclusive, non-gendered, culturally sensitive language
Accessibility
Platform designed for WCAG 2.1 AA compliance with screen reader support and alternative input methods
Build an Inclusive Career FutureInclusive
Experience bias-free career assessment and culturally inclusive career matching