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INCLUSIVITY FRAMEWORK

Inclusivity Capability
Assessment Framework

A comprehensive 5-level quantitative assessment framework integrating Gartner's 7 inclusion dimensions, ISO 30415:2021 standards, and research-backed metrics to measure and develop organizational inclusivity capability.

Maturity Model

5-Level 5-Level Inclusivity Maturity

Progressive capability development from initial awareness to sustainable organizational excellence

Level 1: Initial

0-20%

Organization has minimal awareness of inclusivity. No formal policies or practices exist.

Key Characteristics

No formal D&I policies
Homogeneous workforce
No inclusivity training
No data collection on diversity

Quantitative Metrics

Inclusion Index
<20%
inclusivity.retentionCorrelation
Not measured

Development Practices

Complete diversity awareness training modules
Attend cultural sensitivity workshops
Review and understand organizational inclusivity policies
Participate in diversity-focused team discussions

Assessment Criteria

Demonstrates basic knowledge of diversity concepts and organizational policies

CAM Integration

Career advisors learn to recognize diverse client backgrounds and needs

Gartner's 7 Dimensions of Inclusion

A holistic framework for creating a truly inclusive organization

Fair Treatment

Employees perceive that decisions about pay, promotions, and assignments are fair and equitable.

Decision-Making

Employees feel their input is genuinely considered in decisions that affect their work.

Trust & Psychological Safety

Employees feel safe to express ideas, take risks, and be vulnerable without fear of negative consequences.

Diversity Representation

The workforce reflects the diversity of the available talent pool across all levels.

Belonging

Employees feel accepted, valued, and included as authentic members of the organization.

Inclusive Leadership

Leaders demonstrate inclusive behaviors and create environments where all team members can thrive.

Process Integration

Inclusivity is systematically embedded in organizational processes, policies, and systems.

ISO 30415:2021 Alignment

Adhering to Global Human Resource Management Standards for D&I

ISO 30415:2021

ISO 30415:2021 Alignment

Our inclusivity framework is aligned with the core principles of ISO 30415:2021, ensuring a globally recognized, systematic approach to Diversity and Inclusion (D&I).

Accountability

D&I in the employee lifecycle

Inclusive working environment

Continuous improvement

ISO 30415 Certification

Key Alignment Areas

Our Commitment to Fair AI

Ensuring Equity and Mitigating Bias in Career Assessment

Differential Item Functioning (DIF) Analysis

We employ rigorous statistical methods to ensure that assessment items function equally across different demographic groups, preventing bias.

Gender DIF

Analysis to ensure fairness across gender identities

Ethnic DIF

Cross-cultural validation across Singapore's multiethnic population (Chinese, Malay, Indian, Others)

Language DIF

Bilingual item analysis for English and Mandarin versions

SES DIF

Socioeconomic status analysis to prevent class-based bias in career matching

Inclusive Career Pathways

The platform designs career recommendations that account for systemic barriers and promote equitable access to opportunities for all users regardless of background.

Barrier-Aware Matching

Algorithms account for structural barriers in certain industries and suggest accessible entry points

Strength-Based Approach

Focus on user strengths rather than deficits, especially for non-traditional career changers

Inclusive Language

All recommendations use inclusive, non-gendered, culturally sensitive language

Accessibility

Platform designed for WCAG 2.1 AA compliance with screen reader support and alternative input methods

Build an Inclusive Career FutureInclusive

Experience bias-free career assessment and culturally inclusive career matching

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